For every order, there is a shipping fee of $50 per product. We ship everywhere in Canada, within 7 business days, depending on the destination. This period starts on the day the order is shipped.
In case of a preorder, the products will be sent once they’re ready, which usually takes from two to six weeks. If you want more information on a specific product, feel free to contact us. You'll received a confirmation email after you’ve completed your purchase and tracking number when the order is shipped
It is not possible to pick up orders at this time.
As of right now, our Montreal office is not open to the public. If you have any problems, contact us using our “Contact” page or by sending a message to firstname.lastname@example.org
You have 30 days from the moment you receive your order to ask for a return or refund. If your return/refund request is accepted, you’ll receive a return label by email. You will not have to pay anything.
Refunds will be processed once we receive the items. The item must be in the same condition and packaging as it was when you received it. If it is not the case, you will not be refunded.